Privacy Policy

Winning Strengths is a Gallup Certified CliftonStrengths coaching practice founded and operated by Veena Kumar, based at No. 9, Second Floor, 8th B Main, 27th Cross, 4th Block Jayanagar, Bengaluru 560 041, Karnataka, India. For any privacy-related questions, you can contact us at desk@winningstrengths.com or by phone at +91 96630 45910.

We collect personal data only when you voluntarily provide it to us. This includes: • Contact form submissions — your full name, email address, and message content, plus any optional details such as phone number or subject line you choose to include. • Booking requests — your name, email, phone number, preferred coaching service, preferred date and time, and any special requests. • WhatsApp conversations — if you initiate a chat via our WhatsApp link, your phone number and conversation content are handled by WhatsApp (Meta Platforms, Inc.) under their privacy policy. We do not collect sensitive personal data such as payment card details, government identification numbers, or health information.

When you visit our website, we may place cookies on your device — small text files that help us understand how the site is used and improve your experience. Types of cookies we use: • Essential cookies — required for the site to function correctly (e.g., remembering your cookie consent choice). These are always active. • Analytics cookies — help us understand which pages are visited most, how long visitors stay, and where they navigate from. We use this data in aggregate, not to identify individuals. You can withdraw your consent to non-essential cookies at any time by clearing your browser cookies and declining again when the banner reappears. Most browsers also allow you to block or delete cookies through their settings. We do not use advertising or tracking cookies to build profiles for third-party ad networks.

We use the personal data you provide for the following purposes: • To respond to your coaching enquiries and answer questions. • To confirm and manage coaching session bookings. • To send session reminders or follow-up communications directly related to your booking or enquiry. • To improve our website and services based on aggregated, anonymised usage data. We will never use your data to send unsolicited marketing emails without your explicit consent, and we will never sell or rent your personal information to any third party.

We do not sell, trade, or transfer your personal data to third parties except in the following limited circumstances: • Service providers — we may share data with trusted third-party services that help us operate the website (such as our email delivery provider). These providers are bound by confidentiality obligations and may not use your data for their own purposes. • Legal obligations — we may disclose your data if required to do so by law, court order, or to protect the rights, property, or safety of Winning Strengths, our clients, or the public. All third-party services we use are selected for their commitment to data privacy and security.

Depending on your location, you may have the following rights regarding your personal data: • Right of access — you can request a copy of the personal data we hold about you. • Right to rectification — you can ask us to correct inaccurate or incomplete data. • Right to erasure — you can ask us to delete your personal data where there is no compelling reason for us to continue processing it. • Right to restrict processing — you can ask us to pause processing of your data in certain circumstances. • Right to object — you can object to us processing your data for direct marketing or where we rely on legitimate interests. To exercise any of these rights, please email us at desk@winningstrengths.com. We will respond within 30 days. We do not charge a fee for reasonable requests.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected: • Contact form and enquiry data is retained for up to 12 months from the date of your last communication with us. • Booking records are retained for up to 24 months to support follow-up coaching engagements. • Analytics data is retained in aggregated, anonymised form and is not linked to any individual. After the applicable retention period, your data is securely deleted or anonymised.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: desk@winningstrengths.com Phone: +91 96630 45910 Address: No. 9, Second Floor, 8th B Main, 27th Cross, 4th Block Jayanagar, Bengaluru 560 041, Karnataka, India We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after any update constitutes your acceptance of the revised policy.